The Branch Manager will manage the daily operations of their assigned branch and originate mortgage loan products offered by the company. Primary job responsibilities include soliciting new business, recruiting successful mortgage loan originators, management and retention of all branch sales/non-sales personnel. Continuously identifies, develops and maintains a network of business relationships to establish a constant referral source to originate new loans.
Directs, coordinates, and monitors all sales, branch operation, and personnel development activities to create a business operation that increases sales, profitability, market share, and customer and employee satisfaction.
Recruits, hires, and manages a team of Loan Officers to establish a high performance operating branch.
Manages and coordinates the activities of mortgage Loan Officers engaged in promoting and selling products and/or services for the lending line of business.
Creates a positive work environment; set clear objectives and monitors performance.
Manages performance issues in accordance with company policy,
Manages and oversees appropriately the daily operations of the branch to control expenses and minimize risk to the Company.
Ensures that all persons performing any services for the Company through the Branch are Company employees, properly licensed and registered, as applicable, and are approved to start by Company and, as applicable approved by the Company to originate loans.
Responsible for immediately reporting any lawsuits, complaints; investigations or other similar actions which involve Employee’s duties on behalf of the Company and/or which could potentially affect Employee’s licensing status or ability to perform his/her job for the Company.
Informs Company of all expenses on a timely basis in order to ensure prompt payment thereof forwarding all fees, checks, deposits, etc. in the possession of Manager to Company’s Corporate Headquarters in a timely manner.
Ensure that all closed loan documents are stored in Company’s document storage system and accessible to Company upon demand.
Minimum of two (2) year’s sales management experience at a mortgage company, bank or other financial institution. Prior experience in generating refinance loans, purchase loans, as well as a comprehensive understanding of related guidelines
Tactical demonstration of sales techniques
Must be knowledgeable on the methods and procedures for promoting and marketing of products and services
Valid driver’s license
Must always be able to meet all applicable qualifications and standards required for MLO licensing under the SAFE Act. Employee must remain current on all applicable